All Support Pages
This site is designed to provide you with everything you need to know about using SIMS ID including services that are integrated into SIMS ID.
Information for users
- Logging into SIMS ID
- Setting Security Questions
- Changing your Password
- Announcements
- My Profile
- I've forgotten my Password. How can I reset it?
- Doing More with SIMS ID
Two Factor Authentication
- An Introduction to Two Factor Authentication
- My first login with Two Factor Authentication
- Managing my Two Factor Authentication methods
- Set up an Additional Passphrase as a Two Factor Authentication Method
- Set up an Authenticator Application as a method of Two Factor Authentication
- Managing Two Factor Authentication Settings
Screen Locking
- This feature protects your privacy and improves usability for users who need to be logged in for extended periods. Find how Screen Locking works.
Information for Site Administrators
Managing Users
- Administering SIMS ID
- Instructions for a Site Administrator initiated reset of a user's Two Factor Authentication Setting
- Regenerating and Distributing Temporary Passwords - updated for dealing with new year groups
- Managing Multi-Site Users
Tile Store
Reports
Self Onboarding and Enabling New Services
- Self Onboarding Office 365
- Enabling School Data Sync (SDS) API based updates
- Microsoft OneNote Class Notebook Assessment Writeback to SIMS Assessment Manager
Managing Preferences
- Changing the Display Name format
- Setting Username formats
- Setting Password Complexities
- Changing the SIMS ID Background
- Managing Office 365 Licence Allocation
- Manage Groups within Preferences
- Enabling and Disabling Two Factor Authentication for your site
- Self Onboarding tools to make the most of SIMS ID
Managing Services
- Administering ADI
- Managing Google Integration
- Managing Office 365 Integration
- Managing User-based Web Filtering - Netsweeper
Working with SIMS Hosted Services
Active Directory Account Management![](/support/Attachments/new.png)
The SIMS ID Active Directory Account Mangement component is a 'paid for' option that extends the provisioning functionality of SIMS ID to your Local Active Directory.
If you would like to read more about Hosted SIMS and SIMS ID, please go
to the SIMS ID Documentation Centre.
The following documents are also available from SIMS My Account (please note registration is required)
If after reading this document you have further queries, please contact your usual SIMS Support Partner.