SSU Common Tasks
This page is aimed at SIMS Support UnitsUnit colleagues and provides information on common tasks. For a complete guide to SIMS ID please view the appropriate support section by choosing the user type at the bottom of the page
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Common SSU tasks
Managing my SSU site
if you require an SSU Site please contact the SIMS ID team through your ESS Support contact.
Adding SSU users
A quick video guide to adding SSU users
Setting up multi-site access for co-administration of SIMS ID
SSUs setting up the multisite links between the SSU and their supported schools for the first time can request assistance from the SIMS ID team through your ESS support contact.
Linking schools to your SSU to allow you to co-administer the site is a self-serve activity initiated by the school.
Full information can be found in the Self service multisite user process
There is a quick Video guide:Inviting SSU/MAT central team users to co-administer your site
One of my schools is on Hosted/Connected – what now?
Before you can access a hosted SIMS or Connected SIMS instance your SSU Site needs enabling for access. Please request this from your ESS support contact. This is a one-time action regardless of how may hosted/connected sites you support.
SSU/MAT central Staff
Resolving user issues
The wrong external account has been used for a sign up.
Converting from a third-party identity to a native SIMS ID
Adding a third-party login.
Preparing for Next Generation
NG process overview
One of my schools does not have a SIMS ID site
Updating the SSM Host
Installing DeX
Helping schools with Microsoft 365
How do I help a school set up MS Teams Sync
How do I help a school with timetable Sync
Full user guides to SIMS ID
To allow us to provide the most relevant information please click on the user type that best describes you.
