My Profile

Account Activity

This tab shows you key security events that relate to your account.

You can click on the month and year to reveal or hide any events in that month.

Login & Communications Preferences menu item

Clicking on Login & Communications Preferences allows you to manage your third-party logins (Parent users) and the email addresses you use to log in to SIMS ID or have the password reset emails sent to.

You can see from this menu what third-party logins you have linked to your account.

Email Address

Clicking on Email Addresses loads a screen where you can manage your email addresses associated with your account.

Here is where you can manage email addresses that you use to sign into SIMS ID and receive Communications and Alerts such as Password rests.

You can add new email addresses, remove ones no longer required, decide which are used for Logging into SIMS ID and receiving communications such as password reset emails.

Adding a new email address

Enter a valid email address, that you have access to, that you wish to use in the Add Email Address box and click 'Save Email Address' a time-limited verification email will be sent to the email address used for your login alias.

Once you have received the email (you may need to check your junk folder) simply click on the verification link within the email. This will verify the email and you will be taken back to your profile page (if you have logged out or have timed out of SIMS ID you will be asked to login in during the verification process). Once you have verified the Alias you can choose to use it for logging in.

I did not receive the verification mail or it has timed out

If you do not receive an email or your verification email has expired navigate to Login & Communications Preferences>email addresses inside My Profile and click on the "Resend" option and you will receive a new verification email that will allow you to verify the email

Once the email address has been verified you will be able to tick the box next to it to allow it to be used for logging in to SIMS products.

Managing which email is used for log in and receiving communications

From the list of verified accounts, you will be able to toggle the ability to login with these as you wish and also which emails will receive communications. To do this simply tick or untick each setting.

Enabling an email address to receive communication will allow it to receive the following notifications: * Email based password reset messages should you forget your password or become locked out of your account * notifications about new browsers or devices are used to log in to SIMS ID * notifications when Passwords are changed or accounts are recovered * notifications when login events from abroad are detected.

Deleting email addresses

To remove an email address from your list click on the "Delete" button which is a white X on a red button, this will remove the account from use and it will no longer be a valid address and cannot be used to log into SIMS ID with.

If you want to use this email address again you will have to go through the verification process again for that alias.

Manging third Party Logins

Third-party logins allow you to use other identities such as your Twitter or Facebook account to log into SIMS Parent, SIMS Engagement, SIMS Student, SIMS Options, and Pay360 Education Payments (previously known as SIMS Pay)

From the Login & Communications Menu, you can click on each 3rd Party Login provider to either unlink (remove) an existing one or add a new one.

Unlinking a 3rd Party Login

To unlink a 3rd Party Login click on a liked provider such as Twitter in the screenshot above.

This will load a screen where you can unlink that 3rd Party Login.

Adding a 3rd Party Login

To add a 3rd Party Login click on a provider that is not currently linked such as Facebook in the screenshot above.

This will load a screen where you can link that 3rd Party Login.

Each provider is slightly different so please follow the onscreen instructions.

Security menu item

The Security Menu Allows you to: * change your password * Manage your security questions, uses to recover a forgotten password if you are not able to receive an email-based password reset. * Manage your two-factor (multifactor) authentication options for increased account security

Change Password’

Please click on the link below to be re-directed to the Change Your Password Support Page. Change youyour password

Manage Security Questions.

This page displays Three drop downdrop-down menus, where you can select the Security Question’sQuestion you wish and then a field where you can enter your answer.

This is so when you select the Forgotten Password link on the Login Page,Page and pass the security check, you can select the option to reset your password using one of the three security questions you have set here.

Manage 2 Factor Authentication.

This tab allows you to manage your Two Factor Authentication. This will appear depending on if the Site Administrator has this set up for your site.


Once you have selected the Manage Two Factor Auth button the page will now display your two options. You can have one set up depending on your Preference.

Passphrase Option.

If you choose to select the Passphrase option, you will be asked to set a simple Passphrase that’s Alphanumeric only.

![image title](profile/passphrasesetting.png Once thisthe passphrase has been set,set whenthe next time you log into SIMS ID you will be asked to enter the letter that is represented by the number. For Example, if your Passphrase was Apple10 you could be asked for the letter that’s is 3rd which would be P. If it asks for 6 that would be 1 etc.

Authenticator.

If you choose the Authenticator, you will need your mobile devisedevice as this involves the authenticator app. You can down loaddownload the app from your App store.

Once you have followed this step, your SIMS ID account will be displayed using your login name and a 6-digit code, this is the code you enter when login into SIMS ID. It changes every 30 seconds so no code is the same.

3rd Party Accounts

This page displays a list of Services SIMS ID manages accounts for and what the name of the account is for this service. Not all users will see this section

My External Identity Providers

This tab allows you to manage external identity providers such as logging in with twitter accounts. Not all users will see this section

Alerts & Events.

My Events

Users are able to use this page to configure the email address that SIMS ID can send security focused alerts to. Alerts are sent when:

• new browsers or devices are used to log in to SIMS ID
• when Passwords are changed or accounts are recovered
• when login events from abroad are detected.

To configure this service, please see My Alerting Preferences


My Alerting Preferences

Enabling this feature will allow SIMS ID, to send email notifications, when we detect suspicious activity on your account. This feature will not be used to send marketing information. Select the Email you would prefer the email to be sent to & you will receive the email